Online Service Association (OSA) was founded in 2001 by Mr. R.B. Kushwah, an advocate who turned his personal loss into a mission for humanity. After losing his wife, Late Smt. Divanti Kushwah, in a tragic road accident where timely medical help could not be reached, he decided no other life should suffer the same fate. Leaving behind his legal profession, he dedicated his entire life to serving accident victims and society.

Starting with a second-hand ambulance, OSA began its journey of providing instant aid to accident victims – available on just one call. Over time, the organization expanded its work to dignified last rites for unidentified bodies, having respectfully disposed of more than 4,000 unknown bodies so far.

OSA also works for the homeless and helpless, providing them shelter and medical care. A major focus area is support for blood-related diseases, spreading awareness, connecting patients to treatment, and ensuring access to government schemes that often remain unknown to the common man.

The NGO is equally committed to women empowerment, creating livelihood opportunities and supporting SHGs (Self Help Groups). Through its efforts, OSA has helped over 10,000+ people benefit from government schemes directly.

In its unique environmental initiative, OSA collaborated with local Gaushalas to collect cow dung and developed a machine that converts it into eco-friendly wooden sticks. These are used in cremations and other purposes, reducing deforestation and promoting sustainable practices.

In recognition of these noble efforts, OSA was honored with the Real Heroes Award (2011) by ICC-IBN in collaboration with Reliance Industries